Melbit Apps Terms & Conditions of Use

1Introduction & Acceptance

Welcome to Melbit Apps. These Terms and Conditions ("Terms") apply to all users of the Melbit Apps platform. By registering on Melbit Apps, you are deemed to have agreed to abide by these Terms.

Melbit Apps is an online gaming platform offering Sports Betting, casino games, slots, bingo, and other entertainment services. By using this platform, you agree to be fully bound by these Terms and Conditions.

If you disagree with any part of these terms, please refrain from using Melbit Apps. For any questions, contact our support team.

2Account Registration & Verification

To open an account on Melbit Apps, you must provide accurate and complete information. Melbit Apps reserves the right to close any account created using false information, at any time.

• Only one account per person is permitted. If an individual is found operating multiple accounts, all accounts will be suspended.
• The name, address, and date of birth provided at registration must be accurate and match your national ID.
• KYC (Know Your Customer) verification must be completed before making a withdrawal. Required documents: National ID card and a selfie photo.
• Keeping your account password secure is your responsibility. Never share your password with anyone.

3Age & Eligibility Requirements

Melbit Apps strictly prohibits anyone under the age of 18 from creating an account or playing any games. This is not just a policy — it is a legal obligation.

To use Melbit Apps, you must also:

• You must be legally eligible to participate in online gaming.
• You must use your own identity and funds — betting on behalf of others or using someone else's funds is strictly prohibited.
• You must be of sound mind and capable of making your own decisions.

4Deposit & Withdrawal Rules

Deposits and withdrawals on Melbit Apps are straightforward and transparent. However, the following rules must be followed:

• The payment method used for deposits must be registered in the account holder's name. Deposits or withdrawals through a third party are strictly prohibited.
• The minimum deposit amount is BDT 50 and the minimum withdrawal amount is BDT 200.
• KYC verification must be completed before making a withdrawal.
• To withdraw funds received with a bonus, the applicable wagering requirements must be met.
• Mobile banking withdrawals are generally processed within 15 minutes to 24 hours. Bank transfers may take 1–3 business days.

If you experience any issues with deposits or withdrawals, contact our 24/7 support team. Most issues are resolved within 24 hours.

5Bonus & Promotion Terms

Melbit Apps offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

• Wagering Requirements: Most bonuses require a specified wagering amount before withdrawal is permitted. For example, a 30x wagering requirement on a BDT 1,000 bonus means you must wager BDT 30,000 before withdrawing.
• Bonus Validity Period: All bonuses have a set validity period. Any unused bonus will be automatically cancelled upon expiry.
• A bonus can only be used once: Each bonus offer may be used only once per account, household, address, or device.
• Game Restrictions: Some bonuses are only valid for specific games. Using a bonus on games not listed in the bonus terms may result in the bonus being forfeited.

6Gaming Rules & Fair Play

All games on Melbit Apps are powered by internationally certified RNG (Random Number Generator) technology, which is regularly audited by independent third parties.

• The RTP (Return to Player) for each game is publicly available — review it before you play.
• Game outcomes cannot be manipulated — all results are completely random and impartial.
• If a game is interrupted mid-session due to a technical issue, bets are generally refunded. In some cases, a decision is made after review.
• If a match is cancelled in Sports Betting, the bet amount will be refunded.

Melbit Apps is committed to resolving any disputes regarding gaming outcomes. If you have a complaint, contact our support team — it will be addressed within 7 business days.

7Prohibited Activities

The following activities are strictly prohibited on Melbit Apps. Violating these rules may result in account termination and forfeiture of any deposited funds:

• Misuse of the bonus system or fraudulently claiming bonuses.
• Managing multiple accounts or accessing another user's account.
• Using funds derived from money laundering or illegal sources.
• Automated betting or gaming using software or bots.
• Colluding with other users to cheat or engage in harmful activities.
• Attempting to exploit security vulnerabilities in the platform.
• Unauthorized use of the Melbit Apps name or logo.

8Account Closure & Suspension

Melbit Apps reserves the right to temporarily or permanently close any account under the following circumstances:

• If any part of these Terms and Conditions is violated.
• If KYC verification fails or false information is provided.
• If unusual or suspicious activity is detected on an account.
• If evidence of involvement in prohibited activities is found.

Users may close their account at any time. Submit a request to our support team and the process will be completed within 48 hours. Any valid balance remaining at the time of closure will be refunded.

9Privacy & Data Protection

Melbit Apps takes the security of your personal information seriously. We never sell or share your data with third parties.

• Collected information is used solely for account management, verification, and service improvement.
• All data is protected with 256-bit SSL encryption.
• Information may be disclosed to authorities when required by law (e.g., in a money laundering investigation).

For full details on our privacy practices, please see our Privacy Policy Visit the page.

10Limitation of Liability

Melbit Apps is not liable for the following:

• Losses resulting from internet disconnection or device-related issues.
• Losses resulting from the user's own negligence or sharing of passwords.
• Delays or issues caused by third-party payment services.
• Force majeure events (e.g., natural disasters, government-imposed restrictions).

11Responsible Gaming Commitment

Melbit Apps believes gaming should be fun — not stressful. We take responsible gaming very seriously.

• Set deposit limits — daily, weekly, or monthly.
• Cooling-Off Period — take a break from gaming for a set period of time.
• Self-Exclusion — blocking access to your account for an extended period.
• Reality Check — periodic reminders showing how much time and money you have spent.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

12Terms Updates & Contact

Melbit Apps reserves the right to update these Terms and Conditions at any time. You will be notified of any changes via your registered email or an in-app notification.

Continued use of the platform after any changes take effect will be considered acceptance of the updated terms. We recommend checking this page regularly.

These Terms and Conditions were last updated on January 1, 2026. Thank you for being a part of Melbit Apps.